Customers Reviews 客戶反饋
so fast! Just receive products with deep discount from SHOPPICKSCherry@winds_cherry001
Stepping out a new journey with a pair of new shoes (from Charles & Keith)Carol@carolkeilok
Yes, we work directly with the brands and the brands’ official distributors to ensure that all products we sell are authentic.
Returns, exchanges and refunds are not accepted. SHOPPICKS is a flash sale platform; all products bought are final sale.
Should you receive any items with defects, you must contact our customer service within 7 days. If possible, we will provide an exchange otherwise a refund will be processed.
Unfortunately, orders cannot be cancelled or modified once they have been submitted.
Hong Kong: delivered in 4-7 business days, depending on product availability (excluding Outlying Islands)
Macau: 7 - 10 business days, depending on product availability
No delivery service available on Sundays and Holidays.
(Note: During peak seasons, there may be delays in delivery, such as; New Year, Christmas…..)
Updates on the status of your orders will be sent to you by email. You may also track your order online by logging in your SHOPPICKS account.
How to track:
SF Express - Tracking number starts with “SF”: https://htm.sf-express.com/hk/en/dynamic_function/waybill/
Quantium - Tracking number starts with “QL”: http://track.quantiumsolutions.com/